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Product Warranty, Return, Exchange, and Refund Policy
Our products carry a 10-day, no questions asked, return warranty and up to 30 days for returns, exchanges, or refunds for items with manufacturing defects/failures. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
To be eligible for a return with full refund within 10 days of receipt, your product must be returned in the same condition that you received it. It must also be in the original packaging. To request a refund, send us an email requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
To request a refund between the 10th and 30th day of receipt, send us an email with a description of the issue and photos of the manufacturing defect or failed part requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ed.jeff@atfgs.com
Clearance items
Only regular or sale priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the reason for your request. We will review your email and provide shipping instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, contact us to receive a shipping label as stated above addressed to: 10214 Brittenford Dr, Vienna, VA 22182. Please use the original shipping box and materials.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at ed.jeff@atfgs.com for questions related to refunds and returns.
Product Warranty, Return, Exchange, and Refund Policy
Our products carry a 10-day, no questions asked, return warranty and up to 30 days for returns, exchanges, or refunds for items with manufacturing defects/failures. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
To be eligible for a return with full refund within 10 days of receipt, your product must be returned in the same condition that you received it. It must also be in the original packaging. To request a refund, send us an email requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
To request a refund between the 10th and 30th day of receipt, send us an email with a description of the issue and photos of the manufacturing defect or failed part requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ed.jeff@atfgs.com
Clearance items
Only regular or sale priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the reason for your request. We will review your email and provide shipping instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, contact us to receive a shipping label as stated above addressed to: 10214 Brittenford Dr, Vienna, VA 22182. Please use the original shipping box and materials.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at ed.jeff@atfgs.com for questions related to refunds and returns.
Product Warranty, Return, Exchange, and Refund Policy
Our products carry a 10-day, no questions asked, return warranty and up to 30 days for returns, exchanges, or refunds for items with manufacturing defects/failures. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
To be eligible for a return with full refund within 10 days of receipt, your product must be returned in the same condition that you received it. It must also be in the original packaging. To request a refund, send us an email requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
To request a refund between the 10th and 30th day of receipt, send us an email with a description of the issue and photos of the manufacturing defect or failed part requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ed.jeff@atfgs.com
Clearance items
Only regular or sale priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the reason for your request. We will review your email and provide shipping instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, contact us to receive a shipping label as stated above addressed to: 10214 Brittenford Dr, Vienna, VA 22182. Please use the original shipping box and materials.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at ed.jeff@atfgs.com for questions related to refunds and returns.
Product Warranty, Return, Exchange, and Refund Policy
Our products carry a 10-day, no questions asked, return warranty and up to 30 days for returns, exchanges, or refunds for items with manufacturing defects/failures. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
To be eligible for a return with full refund within 10 days of receipt, your product must be returned in the same condition that you received it. It must also be in the original packaging. To request a refund, send us an email requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
To request a refund between the 10th and 30th day of receipt, send us an email with a description of the issue and photos of the manufacturing defect or failed part requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ed.jeff@atfgs.com
Clearance items
Only regular or sale priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the reason for your request. We will review your email and provide shipping instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, contact us to receive a shipping label as stated above addressed to: 10214 Brittenford Dr, Vienna, VA 22182. Please use the original shipping box and materials.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at ed.jeff@atfgs.com for questions related to refunds and returns.
Product Warranty, Return, Exchange, and Refund Policy
Our products carry a 10-day, no questions asked, return warranty and up to 30 days for returns, exchanges, or refunds for items with manufacturing defects/failures. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
To be eligible for a return with full refund within 10 days of receipt, your product must be returned in the same condition that you received it. It must also be in the original packaging. To request a refund, send us an email requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
To request a refund between the 10th and 30th day of receipt, send us an email with a description of the issue and photos of the manufacturing defect or failed part requesting the refund and we will send you a send you a shipping label.
Once your return is received, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days of receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ed.jeff@atfgs.com
Clearance items
Only regular or sale priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email explaining the reason for your request. We will review your email and provide shipping instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, contact us to receive a shipping label as stated above addressed to: 10214 Brittenford Dr, Vienna, VA 22182. Please use the original shipping box and materials.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at ed.jeff@atfgs.com for questions related to refunds and returns.
